Frequently asked questions · ElephantPink

Office in Marbella, team distributed worldwide. We work with clients across Europe, Latin America and Asia. If you are on the Costa del Sol we meet for coffee. If not, a video call and problem solved.

Four pillars. Brand and strategy. Audiovisual production with AI and human direction. Digital product and development. Automation and custom AI agents. We combine them when it makes sense and separate them when it does not.

We orchestrate Claude, GPT, Gemini, KLING, Midjourney, Flux and a few more depending on the case. AI accelerates production by 4x. But no output ships without human creative review. Unfiltered AI shows from a mile away, and that no longer convinces anyone.

Depends on scope. A brand identity: 4-6 weeks. An AI-driven spot: 7-14 days vs 30-60 traditional production. An AI-first website: 6-10 weeks. A custom AI agent: 2-3 weeks. With fair deadlines we compress with a 20% surcharge.

Native production in Spanish and English. For European reach we add French, German and Italian via an AI + native human reviewer workflow. Account managers are always bilingual. No literal translation.

Most direct: fill out the form on /contact and a human from the team replies within 24 hours. Also email at info@elephantpink.com. We do not run a chatbot because the first conversation is important and we want to have it ourselves.

Thirty minutes, no powerpoint. You tell us what you want to do, what is blocking you and what budget you manage. We say if there is a fit, what can realistically be done and what cannot. If we do not fit we send you to someone who does. No aggressive sell.

Yes, we read everything that is well written. If your brief has context, objective and a budget range we will reply. If it is a copy-paste template with 47 agencies in CC, probably not. The quality of the first message predicts the quality of the project.

Yes. Our developments comply with GDPR, support VeriFactu 2026 (Spain), are prepared for ISO 27001 and we consider the EU AI Act in every proposal. AI policy documented and signed at the start of every engagement.